What to know before you book.
Lash Extensions
What are eyelash extensions?
Eyelash extensions are semi-permanent synthetic, silk, or mink fibres that are individually attached to your natural lashes to enhance length, curl, and fullness.
How long do lash extensions last?
They typically last 2–3 weeks before a refill is needed, depending on your natural lash cycle and aftercare.
Do lash extensions damage natural lashes?
When applied correctly by a trained technician and properly cared for, they should not damage your natural lashes.
How long does the appointment take?
A full set usually takes 1.5 to 2 hours depending on the style chosen.
Can I wear makeup with lash extensions?
Yes, but avoid oil-based makeup and removers around the eyes, as they can weaken the adhesive.
How do I care for lash extensions?
- Despite popular opinion, it’s okay to wet your lashes in the first 24 hours — cold water can help cure the glue, which helps avoid reactions.
- Avoid steam and hot water.
- Don’t rub or pull them.
- Clean them gently with a lash-safe cleanser.
- Brush them daily with a clean spoolie.
Can I swim or shower with lash extensions?
Yes, after the initial curing period. Just avoid prolonged exposure to steam and chlorine when possible.
How often should I get infills?
Every 2–3 weeks is recommended to maintain a full, fresh look.
Lash Clusters
How long do lash clusters last?
Lash clusters typically last 3–7 days, depending on your natural lashes, aftercare, and lifestyle.
Can I get my lashes wet?
It's best to avoid water, steam, and excessive moisture for the first 24 hours after your appointment to help the adhesive cure properly.
Are lash clusters safe?
Yes, when applied and removed correctly by a trained lash technician, lash clusters are a safe temporary lash enhancement.
Can I wear mascara with lash clusters?
Mascara is not recommended, as it can damage the clusters and make removal more difficult.
How do I care for my lash clusters?
Avoid oil-based products around your eyes, don't rub or pull on your lashes, and sleep on your back if possible to help them last longer.
Can I remove them myself?
It's recommended to have them professionally removed. If removing them at home, use a lash-safe remover and never pull the clusters off, as this can damage your natural lashes.
Who are lash clusters suitable for?
Lash clusters are ideal for anyone wanting a temporary enhancement for events, holidays, weekends, or trying lashes before committing to eyelash extensions.
Do I need to arrive with clean lashes?
Yes. Please arrive with clean, makeup-free lashes and avoid wearing mascara or oily eye products before your appointment.
Hair Extensions
What are hair extensions?
Hair extensions are added hair pieces (human or synthetic) used to increase length, volume, or both.
What types of hair extensions are available?
Common types include:
- Tape-in extensions
- Weft (sewn-in) extensions
- Keratin bond extensions
How long do hair extensions last?
It depends on the method:
- Tape-ins: 6–8 weeks before maintenance
- Wefts: 6–10 weeks between move-ups
- Keratin bonds: 3–5 months
Will hair extensions damage my natural hair?
Not when applied and removed correctly by a professional and with proper maintenance.
Can I wash and style hair extensions like normal hair?
Yes, but you should use sulphate-free products and avoid excessive heat near bonds or tapes.
Can I colour hair extensions?
Human hair extensions can sometimes be toned or coloured darker, but it’s best done by a professional. Synthetic extensions generally cannot be coloured.
How do I sleep with hair extensions?
Tie hair in a loose braid or ponytail to prevent tangling and friction.
How often do I need maintenance?
Every 6–10 weeks, depending on the extension type and your natural hair growth.
Aftercare tips (lashes & hair)
- Be gentle when brushing and detangling.
- Use recommended professional products.
- Avoid excessive heat and oil-based products near bonds and the lash line.
- Follow your technician’s specific advice for best longevity.
Spray Tanning
What is spray tanning?
Spray tanning is a cosmetic treatment where a fine mist containing a tanning solution (usually DHA, a sugar-derived ingredient) is applied to the skin to create a temporary, sunless tan.
How long does a spray tan last?
A spray tan typically lasts 5–10 days, depending on your skin type, aftercare routine, and how quickly your skin naturally exfoliates.
Is spray tanning safe?
Yes. Spray tanning is generally considered safe when used as directed. The active ingredient (DHA) only affects the outer layer of the skin. It’s recommended to avoid inhaling the mist during application.
How should I prepare for a spray tan?
For best results:
- Exfoliate 24 hours before your appointment.
- Shave or wax at least 24 hours prior.
- Avoid moisturiser, deodorant, perfume, and makeup on the day.
- Wear loose, dark clothing to your appointment.
Can I shower after a spray tan?
Yes, but only after the recommended development time (usually 6–8 hours, or as advised by your technician). Some express tans allow earlier rinsing.
Will a spray tan make me orange?
Modern spray tan solutions are designed to give a natural bronze tone. An orange result usually comes from incorrect solution choice, poor application, or not following aftercare instructions.
How long does it take to apply?
A full-body spray tan usually takes 10–20 minutes.
What should I avoid after getting a spray tan?
- Water and sweating during the development period.
- Tight clothing immediately after application.
- Chlorine pools and long hot baths/showers.
- Exfoliating products or scrubbing.
Can I exercise after a spray tan?
It’s best to avoid sweating for at least 6–12 hours after application, as sweat can cause streaking or uneven colour.
How do I make my spray tan last longer?
- Moisturise daily with a non-oil-based lotion.
- Pat skin dry after showers instead of rubbing.
- Avoid exfoliating until the tan fades naturally.
- Use a gentle, sulphate-free body wash.
Can I still use makeup and deodorant?
Yes, but wait until after your first rinse. After that, use products that are gentle and won’t strip the tan.
Eyebrow Waxing & Brow Stain
What is a brow wax and stain?
It’s a two-step brow treatment where unwanted hairs are removed with waxing to shape the brows, followed by a brow stain to add colour, definition, and fullness.
How long does the stain last?
The stain on the skin typically lasts 3–7 days, while the colour on the brow hairs can last up to 2–4 weeks depending on skin type and aftercare.
Does eyebrow waxing hurt?
There is mild discomfort for a few seconds during waxing, but it’s generally quick and well tolerated. The sensation usually decreases with regular treatments.
Will my skin get irritated after waxing?
Some redness is normal right after waxing and usually settles within a few hours. Sensitive skin may experience slight irritation, but it’s temporary.
Can I choose the colour of my brow stain?
Yes, the stain is customised based on your hair colour, skin tone, and desired look — ranging from soft natural tones to deeper, more defined brows.
How often should I get a brow wax and stain?
Most clients return every 3–4 weeks to maintain shape and colour, depending on how fast their hair grows and how long the stain lasts.
Is there any aftercare?
Yes. Avoid getting the brows wet, sweating heavily, or using exfoliating products on the area for at least 24 hours after treatment to help the stain last longer.
Who is this treatment best for?
It suits most people wanting more defined, fuller-looking brows without daily makeup. It’s especially helpful for sparse or uneven brows.